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Unified Communication Consultants

Soniza's Unified Communications Consultants provide expert advice and support to businesses looking to streamline their communication systems. Our team of professionals can help you choose the right tools and technologies to improve collaboration, increase productivity, and reduce costs. Whether you need help with VoIP, video conferencing, or other communication solutions, we're here to help. Contact us today to learn more our services.

UC Consulting Intro

Soniza is an independent UC consultancy. We provide telephony audits, benchmarking exercises, strategies and procurement for some of the best-known brands and companies in the UK.  

 

Our consultants understand where the benefit of unified communications is and how UC works in the real world.  Our knowledge has allowed us to help clients get a pragmatic view of UC while establishing real business benefits.

 

Soniza take into account all factors when helping our clients, ensuring suppliers, products and solutions are the best possible fit for the requirement.

telephony consultant

UC Consultancy Services

Our services have been designed specifically around what we have experienced from our clients.  Our continuous improvement framework ensures we are evolving to meet contemporary challenges year after year.!

UC Strategy
 

Unified Communications (UC) is often a mix of technologies, and different products and manufacturers define it differently.  Defining what is required by the business, matching this to what is available in the market and clearly stating what the benefits to the business will be is what is produced as part of our UC Strategy 

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Our Consultants have created strategies for companies of all sizes and by knowing the products and suppliers in the market we are confident in our ability to assist you at whatever stage you are.

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UC strategy
UC procurement

UC Procurement

Our Unified Communications Consultants are continually running procurement for new UC solutions. Encompassing the company profile, solution design, implementation, solution support and commercial negotiation, we have the processes, documentation, experience and technical know-how to ensure an efficient, fully auditable process. Contact us for more information about how we can help.

UC Transformation

 

Our UC transformation consulting service is designed to help businesses streamline their communication and collaboration processes. We work closely with our clients to identify areas for improvement and develop customized solutions that meet their unique needs. Our team of experts has extensive experience in UC technology and can provide guidance on everything from vendor selection to implementation and training. Let us help you take your communication and collaboration to the next level.

telephone consultants
unified communications strategy

UC Case Study

Telephony Replacement

West Northamptonshire Council

WNC operate across several hundred sites and have over 5000+ colleagues which support the local community.

WNC have responsibilities for Planning and Building Control, Council Tax, Waste and Recycling, Schools and Education, Adult Social Services, Housing, Benefits, Community Safety, Health and Leisure, etc.

Customer Experience Consulting

Want to learn more about our Customer Service Consulting.  We help clients in all aspects of customer service whether that's creating a new target operating model, simply optimising processes or help with management or training.

telephony consulting
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