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Business People Applauding

Our Customers

We've been lucky enough to work with some of the best known brands and industry leaders.

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Superdrug 

Superdrug, The Perfume Shop and Savers are all part of the AS Watson Group.  Together they have over 1,500 locations in the UK.

Project 1: WAN, LAN, WLAN Audit

Project 2: WAN, LAN, WLAN Strategy

Project 3: WAN Procurement

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Harrods

Harrods is a department store of over 5000 brands providing luxury fashion, accessories, jewellery, furniture and food.

Project 1: Customer Service Audit & Benchmark

Project 2: Customer Experience Strategy

Project 3: Contact Centre Service Design

Project 4: Overflow Contact Strategy 

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Poundland

Poundland is a British variety store chain founded in 1990, selling most items at the single price of £1, including clearance items and proprietary brands

Project 1: Customer Service Strategy

Project 2: WAN Benchmarking

Project 3: Mobile Benchmarking

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The Economist

The Economist is an international weekly newspaper that focuses on current affairs, international business, politics, and technology.

Project 1: Unified Communications Procurement

Project 2: Solution Implementation Management

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Shelter believes that everyone should have a home. They help over a million people a year with homelessness and housing issues.

Project 1: Telecoms Audit

Project 2: UC & Contact Centre Strategy

Project 3: UC & Contact Centre Procurement

Project 4: Solution Implementation Management

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Citizens Advice

Citizens Advice is an independent organisation specialising in advice to assist people with legal, debt, consumer, housing and other problems.

Project 1: Contact Centre Strategy

Project 2: Contact Centre Procurement

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Greene King

Greene King is a large UK brewery who own pubs, restaurants and hotels across the UK.  They have 1,600+ locations.

Project 1: Network Benchmarking

Project 2: Network Procurement Review

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DAC Beachcroft

DAC Beachcroft are an international law firm with over 1100 lawyers, 2,500 staff specializing in healthcare, insurance, and real estate.

Project 1: Global Network Strategy

Project 2: Global Network Procurement

Project 3: Mobile Procurement

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C. Hoare & Co.

C. Hoare & Co. is a British private bank , founded in 1672 and is the second oldest bank in the UK and the fifth oldest in the world.

Project 1: Contact Centre and UC Strategy

Project 2: Contact Centre and UC Procurement

Project 3: Project Management Support

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Hyde Housing

Hyde is one of the largest housing associations working in England, owning or managing circa 50,000 homes in the south of England.

Project 1: Telecoms Benchmarking and Audit

Project 2: Telecoms Strategy

Project 3: Unified Communications Procurement

Project 4: Mobile Procurement

Project 5: Solution Implementation Management

Residential Building

Anchor Housing

Anchor is a large housing association, focused on providing residential care to the over 55's. They manage 54,000 properties over 1,700 locations. 

Project 1: Contact Centre Audit and Benchmark

Project 2: Customer Service Audit and Review

Project 3: Customer Service Strategy

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Utrecht

Metropolitan Thames Valley Housing 

Metropolitan Thames Valley  aims to build 2,000 new homes per year and manages circa 57,000 properties across the UK.

Project 1: Customer Experience Strategy

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Town Houses

Wakefield District Housing

Established in 2005, WDH manage 32,000 properties across the north of England. Their vision is to create confident Communities.

Project 1: Telecoms Audit

Project 2: UC and Contact Centre Strategy

Project 3: Procurement Specification

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Believe Housing

Believe Housing is one of the largest Housing Associations in the North East. Covering the very rural west, east coastline and Durham city centre.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

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Keepmoat

Keepmoat headquartered in Doncaster are one of the largest private house builders in the UK.  Focusing on the first step of the ladder market

Project 1: Telecommunications Audit

Project 2: Telecommunications Strategy

Project 3: Network and Managed Service Procurement

Project 4: Mobile Procurement

Project 5: Solution Implementation Management

Car Factory

IPL Plastics

IPL Plastics are the largest global plastics manufacturer. With plants across the U.S., Europe and China. 

Project 1: Global Network Strategy

Project 2: Contract Negotiation

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Bakkavor

Bakkavor are a FTSE 250 food manufacturing company who supply most of the UKs supermarkets with their high-end ready meals.

Project 1: Mobile and UC Audit 

Project 2: UC and Mobile Strategy

Project 3: UC and Mobile Contract Negotiation

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Illuminated River Foundation

Illuminated River is a long-term art installation transforming the Thames at night with a series of light works that span nine bridges in London.

Project 1: WAN Strategy

Project 2: WAN Procurement

Project 3: Solution Implementation Management

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Penguin Random House

Penguin Random House are the largest book publisher in the world, consisting of nine independent publishing houses. 

Project 1: Telecoms Audit

Project 2: Contract Negotiation 

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The IET

The Institution of Engineering and Technology is a professional engineering institution, consisting of more than 168,000 members.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

Project 3: Solution Implementation Management

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Withers Worldwide

Withersworldwide is an international law firm headquartered in London, , with offices in the United States, Europe, Asia, and the Caribbean.

Project 1: Global Unified Communications Strategy

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Lifeways

Lifeways is the largest supported living specialist in the UK. They help people with health needs to lead more fulfilling, independent lives .

Project 1: Network Audit

Project 2: Telecoms Benchmark

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Leicestershire County Council

Leicestershire County Council is the county council for the English non-metropolitan county of Leicestershire.

Project 1: Mobile Strategy

Project 2: Mobile Procurement 

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Lincolnshire County Council

Lincolnshire County Council is the second largest council in England by size and consisting of c.5000 employees.

Project 1: Network Audit and Benchmark

Project 2: Network Strategy

Project 3: Network Feasibility Study​

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West Northamptonshire Council

West Northamptonshire Council was formed through the merger of three district Councils and the former County Council.

Project 1: Mobile Strategy

Project 2: Network Audit and Strategy

Project 3: Telephone and Contact Centre Strategy

Project 4: Telephone and Contact Centre Procurement

Project 5: Telephony and Contact Centre Project Management

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Chesterfield Borough Council

Chesterfield Borough Council provide services including; benefits and advice, planning and building control, refuse and recycling, etc. 

Project 1: Mobile Procurement

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My Home Move

Simplify (Owner of My Home Move) includes six of the largest conveyancing law firms and the two leading independent property services businesses .

Project 1: Telecommunications Audit

Project 2: UC Procurement

Project 3: UC Implementation Management

Project 4: UC systems upgrade management

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Agilisys

Agilisys provide outsourced contact centre and customer service support for several local and county Councils.

Project 1: Contact Centre Strategy and Technical Specification and Design.

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Upfield

Upfield are a global company and brand. They research, develop and manufacturers of food spreads. 

Project 1: Global Mobile Strategy 

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Churchill Group

Churchill Group are a national facilities management business. Employing over 16,000 staff to support their customers.

Project 1: Mobile Strategy

Project 2: Mobile Procurement

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St Andrews Healthcare

St Andrews Healthcare  is a charity providing specialist mental healthcare. They have four large hospitals in the UK.

Project 1: Telephony and Contact Centre Audit

Project 2: Telephony and Contact Centre Strategy

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Millennium & Copthorne Hotels 

Millennium & Copthorne Hotels is a global hospitality management and real estate group.

Project 1: Telephony and Contact Centre Strategy

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Consultation

Diabetes UK

Diabetes UK is a British-based patient, healthcare professional and research charity and "one of the foremost diabetes charities in the UK".

Project 1: Network Audit

Project 2: Data Centre Procurement

Project 3: Network Procurement

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NWF Fuels

NWF Fuels are a dedicated fuels and lubricant business with a modern fleet of over 155 vehicles, making us the third-largest in the UK.

Project 1: Customer Service Strategy

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Scotmid Co-Op

Scotmid Cooperative was founded more than 160 years ago and provides groceries throughout Scotland.  

Project 1: Mobile Strategy

Project 2: Mobile Procurement

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Justice

Solicitors Regulation Authority 

The SRA is responsible for regulating the professional conduct of more than 125,000 solicitors in England and Wales. 

Project 1: Telecoms Audit

Project 2: Telecoms Strategy

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Call Center

Cymphony

Cymphony provide outsource call centre services to small to medium sized businesses. They support clients via voice, email and webchat. 

Project 1: Contact Centre Strategy

Project 2: Contact Centre Procurement

Project 3: Contact Centre Implementation Management

Office Building

Flexspace

Flexspace is a UK company offering a wide range of managed business units on flexible terms across 59 business centres nationwide.

Project 1: Telecoms Audit and Benchmarking

Project 2: Network and UC Procurement

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Science Lab

Bath ASU

Bath ASU manufactures thousands of life-changing pharmaceutical products every week, serving customers and their patients nationwide.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

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