top of page
Business People Applauding

Our Customers

We've been lucky enough to work with some of the best known brands and industry leaders.

2020723_144949.jpg

Superdrug 

Superdrug, The Perfume Shop and Savers are all part of the AS Watson Group.  Together they have over 1,500 locations in the UK.

Project 1: WAN, LAN, WLAN Audit

Project 2: WAN, LAN, WLAN Strategy

Project 3: WAN Procurement

Customer Experience Consultants_edited.j

Harrods

Harrods is a department store of over 5000 brands providing luxury fashion, accessories, jewellery, furniture and food.

Project 1: Customer Service Audit & Benchmark

Project 2: Customer Experience Strategy

Project 3: Contact Centre Service Design

Project 4: Overflow Contact Strategy 

poundland.png

Poundland

Poundland is a British variety store chain founded in 1990, selling most items at the single price of £1, including clearance items and proprietary brands

Project 1: Customer Service Strategy

Project 2: WAN Benchmarking

Project 3: Mobile Benchmarking

The economist.png

The Economist

The Economist is an international weekly newspaper that focuses on current affairs, international business, politics, and technology.

Project 1: Unified Communications Procurement

Project 2: Solution Implementation Management

Contact Centre Consultants_edited.jpg

Shelter believes that everyone should have a home. They help over a million people a year with homelessness and housing issues.

Project 1: Telecoms Audit

Project 2: UC & Contact Centre Strategy

Project 3: UC & Contact Centre Procurement

Project 4: Solution Implementation Management

Call Centre Consultants.jpg

Citizens Advice

Citizens Advice is an independent organisation specialising in advice to assist people with legal, debt, consumer, housing and other problems.

Project 1: Contact Centre Strategy

Project 2: Contact Centre Procurement

greene king.webp

Greene King

Greene King is a large UK brewery who own pubs, restaurants and hotels across the UK.  They have 1,600+ locations.

Project 1: Network Benchmarking

Project 2: Network Procurement Review

DACB.jpg

DAC Beachcroft

DAC Beachcroft are an international law firm with over 1100 lawyers, 2,500 staff specializing in healthcare, insurance, and real estate.

Project 1: Global Network Strategy

Project 2: Global Network Procurement

Project 3: Mobile Procurement

UC Procurement.jpg

C. Hoare & Co.

C. Hoare & Co. is a British private bank , founded in 1672 and is the second oldest bank in the UK and the fifth oldest in the world.

Project 1: Contact Centre and UC Strategy

Project 2: Contact Centre and UC Procurement

Project 3: Project Management Support

Hyde Housing.png

Hyde Housing

Hyde is one of the largest housing associations working in England, owning or managing circa 50,000 homes in the south of England.

Project 1: Telecoms Benchmarking and Audit

Project 2: Telecoms Strategy

Project 3: Unified Communications Procurement

Project 4: Mobile Procurement

Project 5: Solution Implementation Management

Residential Building

Anchor Housing

Anchor is a large housing association, focused on providing residential care to the over 55's. They manage 54,000 properties over 1,700 locations. 

Project 1: Contact Centre Audit and Benchmark

Project 2: Customer Service Audit and Review

Project 3: Customer Service Strategy

Utrecht

Metropolitan Thames Valley Housing 

Metropolitan Thames Valley  aims to build 2,000 new homes per year and manages circa 57,000 properties across the UK.

Project 1: Customer Experience Strategy

Town Houses

Wakefield District Housing

Established in 2005, WDH manage 32,000 properties across the north of England. Their vision is to create confident Communities.

Project 1: Telecoms Audit

Project 2: UC and Contact Centre Strategy

Project 3: Procurement Specification

Modern Townhouses

Believe Housing

Believe Housing is one of the largest Housing Associations in the North East. Covering the very rural west, east coastline and Durham city centre.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

KEEPMOAT.png

Keepmoat

Keepmoat headquartered in Doncaster are one of the largest private house builders in the UK.  Focusing on the first step of the ladder market

Project 1: Telecommunications Audit

Project 2: Telecommunications Strategy

Project 3: Network and Managed Service Procurement

Project 4: Mobile Procurement

Project 5: Solution Implementation Management

Car Factory

IPL Plastics

IPL Plastics are the largest global plastics manufacturer. With plants across the U.S., Europe and China. 

Project 1: Global Network Strategy

Project 2: Contract Negotiation

Distribution Warehouse with High Shelves

Bakkavor

Bakkavor are a FTSE 250 food manufacturing company who supply most of the UKs supermarkets with their high-end ready meals.

Project 1: Mobile and UC Audit 

Project 2: UC and Mobile Strategy

Project 3: UC and Mobile Contract Negotiation

Network Consulting.jpg

Illuminated River Foundation

Illuminated River is a long-term art installation transforming the Thames at night with a series of light works that span nine bridges in London.

Project 1: WAN Strategy

Project 2: WAN Procurement

Project 3: Solution Implementation Management

Untitled.png

Penguin Random House

Penguin Random House are the largest book publisher in the world, consisting of nine independent publishing houses. 

Project 1: Telecoms Audit

Project 2: Contract Negotiation 

The IET.png

The IET

The Institution of Engineering and Technology is a professional engineering institution, consisting of more than 168,000 members.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

Project 3: Solution Implementation Management

WW_edited.jpg

Withers Worldwide

Withersworldwide is an international law firm headquartered in London, , with offices in the United States, Europe, Asia, and the Caribbean.

Project 1: Global Unified Communications Strategy

Senior Men Playing Chess

Lifeways

Lifeways is the largest supported living specialist in the UK. They help people with health needs to lead more fulfilling, independent lives .

Project 1: Network Audit

Project 2: Telecoms Benchmark

Contact Centre Consultant.jpg

Leicestershire County Council

Leicestershire County Council is the county council for the English non-metropolitan county of Leicestershire.

Project 1: Mobile Strategy

Project 2: Mobile Procurement 

county-council-office-sign-front-dc-2.jpg

Lincolnshire County Council

Lincolnshire County Council is the second largest council in England by size and consisting of c.5000 employees.

Project 1: Network Audit and Benchmark

Project 2: Network Strategy

Project 3: Network Feasibility Study

WNC.jpg

West Northamptonshire Council

West Northamptonshire Council was formed through the merger of three district Councils and the former County Council.

Project 1: Mobile Strategy

Project 2: Network Audit and Strategy

Project 3: Telephone and Contact Centre Strategy

Project 4: Telephone and Contact Centre Procurement

Project 5: Telephony and Contact Centre Project Management

cbcp.png

Chesterfield Borough Council

Chesterfield Borough Council provide services including; benefits and advice, planning and building control, refuse and recycling, etc. 

Project 1: Mobile Procurement

simplify.png

My Home Move

Simplify (Owner of My Home Move) includes six of the largest conveyancing law firms and the two leading independent property services businesses .

Project 1: Telecommunications Audit

Project 2: UC Procurement

Project 3: UC Implementation Management

Project 4: UC systems upgrade management

Agilisys.png

Agilisys

Agilisys provide outsourced contact centre and customer service support for several local and county Councils.

Project 1: Contact Centre Strategy and Technical Specification and Design.

upfield.png

Upfield

Upfield are a global company and brand. They research, develop and manufacturers of food spreads. 

Project 1: Global Mobile Strategy 

Modern Office Building

Churchill Group

Churchill Group are a national facilities management business. Employing over 16,000 staff to support their customers.

Project 1: Mobile Strategy

Project 2: Mobile Procurement

st-andrews2.jpg

St Andrews Healthcare

St Andrews Healthcare  is a charity providing specialist mental healthcare. They have four large hospitals in the UK.

Project 1: Telephony and Contact Centre Audit

Project 2: Telephony and Contact Centre Strategy

39085415.jpg

Millennium & Copthorne Hotels 

Millennium & Copthorne Hotels is a global hospitality management and real estate group.

Project 1: Telephony and Contact Centre Strategy

Consultation

Diabetes UK

Diabetes UK is a British-based patient, healthcare professional and research charity and "one of the foremost diabetes charities in the UK".

Project 1: Network Audit

Project 2: Data Centre Procurement

Project 3: Network Procurement

Customer Service consultant.jpg

NWF Fuels

NWF Fuels are a dedicated fuels and lubricant business with a modern fleet of over 155 vehicles, making us the third-largest in the UK.

Project 1: Customer Service Strategy

Mobile consultants.jpg

Scotmid Co-Op

Scotmid Cooperative was founded more than 160 years ago and provides groceries throughout Scotland.  

Project 1: Mobile Strategy

Project 2: Mobile Procurement

Justice

Solicitors Regulation Authority 

The SRA is responsible for regulating the professional conduct of more than 125,000 solicitors in England and Wales. 

Project 1: Telecoms Audit

Project 2: Telecoms Strategy

Call Center

Cymphony

Cymphony provide outsource call centre services to small to medium sized businesses. They support clients via voice, email and webchat. 

Project 1: Contact Centre Strategy

Project 2: Contact Centre Procurement

Project 3: Contact Centre Implementation Management

Office Building

Flexspace

Flexspace is a UK company offering a wide range of managed business units on flexible terms across 59 business centres nationwide.

Project 1: Telecoms Audit and Benchmarking

Project 2: Network and UC Procurement

Science Lab

Bath ASU

Bath ASU manufactures thousands of life-changing pharmaceutical products every week, serving customers and their patients nationwide.

Project 1: UC and Contact Centre Strategy

Project 2: UC and Contact Centre Procurement

bottom of page