Soniza have won a new housing association client based in the North East of UK.
The project is to help drive digital transformation within the business in order to increase communications efficiently.
The strategy will be looking at both front and back office, optimising workflows and processes to increase efficiency across the business.
The project includes, Contact Centre, Unified Communications, A.I., CRM, line of business applications and the future of customer contact.
We're looking forward to a great project.
The Soniza Team