Should business calls cross the Internet

Many companies are now selling Internet calls as part of a solution for businesses. Companies selling this claim that voice quality is 'as good' or 'even better' than traditional methods. There are however a few things to bear in mind before taking this leap. First things first, the internet does not support Quality of Service. Therefore you can not guarantee quality when sending a voice packet over the Internet. There are emerging codecs which state that they allow for this latency and therefore call quality is not compromised, but be cautious about these claims. The speed at which is Internet operates has many dependencies and just because it worked in tests on a Sunday afternoon, doesn'

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