CASE STUDY
Agilisys are a large I.T. and digital transformation provider to public sector organisations. The provide services from outsourced contact centre to migrating I.T. service to the Cloud and process optimisation.
Agilisys clients are several large county councils and public sector support services companies.
The Challenge
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The Solution
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The Outcome
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The Results
“Through the use of Soniza’s expertise we created a robust strategy to support the business. We then ran procurement of a new unified communications and contact centre platform which enabled the business to plan for growth and increase flexible working. Soniza helped shape the future of the businesses communications and the service we offer to our customers”
Jon Fox, Head of Technology and Data, Shelter