Independent, Pragmatic and Innovative Telecommunications and IT Consultants
Get It Right, First Time.
Soniza is a truly independent consultancy. our fees are solely from our clients which enables us to offer advice and guidance without bias or financial incentive.
Our Vision is to be the first choice for telecoms consultancy and exceed customer expectations, every time!
Our Mission is to provide a multifaceted approach to consultancy, saving time and cost by focusing on; people, systems and technology. We ensure success by looking at each project with a holistic view and matching outcomes to business need.
We are honest, pragmatic, straightforward and fair. We respect our customers, colleagues and suppliers, offering truly independent advice to our clients.
Our Values are:
Independence - Soniza provides truly independent advice, no commissions, no bias, no exception. Our income is only from our clients.
Innovation - We embrace change, welcome new technology and desire knowledge. We thrive on our flexibility and pride ourselves on adaptability to new approaches.
Integrity – We treat everyone with respect. We’re confident in our abilities and we are honest with both our client and also ourselves.
Performance/Experience - We are persistent, setting challenging goals for our performance and strive to build long-term relationships. Our experience across diverse industries enables us to show different working practices to increase efficiency.
Professional - We are approachable. We know that clear communication and involvement at all levels is vital to sustaining long-term success.
Our core Competencies include:
Contact Centres and Customer Experience
Wide Area Networks, Internet and Security
Unified Communications and Telephony
Our specialists have the knowledge, technical know-how, proven processes and resource to deliver for our clients. We adopt our proven four pillars consultancy methodology which entails:
Discovery - Understand where you are, what works, what doesn't, how much it truly costs to run a service. This includes auditing of services and benchmarking technology.
Planning & Strategy - Know where you want to be and how you want to get there, planning the journey and backing it up with a comprehensive strategy and business case.
Execute - Implementing the strategy, whether that is procuring new services, reducing costs, implementing new technology or rationalising what you currently have. This stage puts into practice the theory of the strategy.
Optimise - Ongoing optimisation is key to the success of our business. We don't walk away when the consultancy stops, we keep going, offering our clients ongoing advice to optimise service. This could be to implement new services after an initial period, it could be to recommend on-going cost savings. This is where the real value of Soniza is and ensures our clients are proactive in the management of their telecoms.
By using Soniza you can have the confidence to get it right, you will be dealing with an expert that is not trying to ‘sell’ you anything and you get the technical knowledge, resource and experience of proven specialists.
Helping Bridge The Gap Between Where You Are And Where You Want To Be.
Innovation, we embrace change, welcome new technology and desire knowledge. We thrive on our flexibility and pride ourselves on adaptability to new approaches.
Integrity, we are honest, pragmatic, straightforward and fair. We respect our customers, colleagues and suppliers and are dependable and truly independent in return.
Performance, we are persistent, setting challenging goals for our performance and strive to build long-term relationships.
Professional, we are approachable. We know that clear communication and involvement at all levels is vital to sustain long-term success.